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Naveen Krishna Rai of IIM Indore trained ITBP personnel on unbiased decision making

By FnF Correspondent | PUBLISHED: 03, Nov 2022, 10:07 am IST | UPDATED: 03, Nov 2022, 10:08 am IST

Naveen Krishna Rai of IIM Indore trained ITBP personnel on unbiased decision making
New Delhi: The Indo-Tibetan Border Police (ITBP) Force, 50th Battalion, Western Command at Panchkula, Haryana hosted a session on unbiased decision-making for better people management for its personnel. The resource person for this training programme was Naveen Krishna Rai, Manager, Government Affairs, IIM Indore. 

The goal of the session was to inform the participants about the techniques of unbiased decision-making for better people management and assist them in understanding the situations in which our decisions get biased. The session looked at various psychological effects and cognitive biases that distort our decision-making, and it also made them aware of the techniques to minimize bias and improve their decision-making.

While addressing the ITBP personnel, Mr Rai underscored the necessity of unbiased decision-making for better people management. He said that decision-making affects everyone, from the leader to normal personnel in the organization. Since biases distort people's critical thinking, they make inaccurate judgments about others and treat them accordingly. Therefore, understanding cognitive biases has become necessary for unbiased decision-making and better people management.

Discussing the Pseudocertainty effect, he said that humans tend to choose options with comparatively less risk if the expected outcome is positive. In contrast, they might go for risky options to avoid adverse consequences. He also told them about the moral credential effect, which occurs when someone who does something good gives themselves permission to be less good in the future. Telling them about zero-risk biase he said that if a person would face risks from two fronts then he would prefer reducing the smaller risk to zero over a greater reduction in the larger risk.

When discussing how to lessen the risk of these biases, he recommended accepting that they exist, taking current circumstances into account that might be impacting the decisions, and getting input and opinions from others.
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