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Dec 21, 2011, 13:56 pm    by : Venkatesh Nayak
The Right of Citizens for Time Bound Delivery of Goods and Services and Redressal of their Grievances Bill, 2011 (the GR Bill) has been introduced by the Government of India in the Lok Sabha on 20/12/2011. This effort is timely as the GR Bill seeks to set up a mechanism for dealing with people's grievances against delayed delivery or non‚Äźdelivery of services and goods that they are entitled to receive from public authorities.
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