Jaipur: HDFC Bank Ltd launched its Secure Banking programme at Jaipur in Rajasthan. The Secure Banking initiative is part of HDFC Bank’s ongoing endeavor to create customer awareness on safe banking practices.
The programme will be held across 18 branches in Jaipur and the surrounding areas, and will eventually be rolled out across all 115 branches in Rajasthan. The initiative was launched by guests of honour Mr N P Topno - Banking Ombudsman , RBI Jaipur and Mr Niraj K Pawan ( IAS ), Mission Director, National Health Mission , Jaipur.
The hour-long Secure Banking workshop comprises a presentation that educates customers on matters they need to be careful about while conducting banking transactions. This includes using a cheque, transacting at ATMs, using debit or credit cards at POS terminals, merchant outlets and online banking.
The programme is open to the public. Both customers and non-customers are welcome to attend the series of workshops, which will be conducted at various branches across India on a regular basis.
Apart from the workshops at branches, various other channels like ATM screens, mobile banking, and the HDFC Bank website will be used to spread the message of Secure Banking to customers.
Speaking about the initiative, Mr. Arvind Kapil, Branch Banking Head, HDFC Bank, said, “Banking in India has made tremendous progress in the last two decades. From early days when visiting the branch was a necessity, customers today have access to multiple platforms to conduct banking transactions.
"The Secure Banking programme educates customers about the do’s and don’ts they must follow while using these platforms. The simple measures illustrated during the workshop will help customers minimise any risk of compromise of their personal data.”
Speaking at the event in Jaipur, Mr Satyen Modi, Circle Head, HDFC Bank said, “As banking systems evolve, criminals are also looking for new methods by which they can de-fraud customers. An alert and well-informed user is less likely to inadvertently disclose personal banking details to such fraudsters. Through this simple presentation we hope to create greater awareness of safe banking practices among our customers.”
Key takeaways from the Secure Banking Workshop · Do not share PIN or passwords with anyone.
· Keep your bank informed whenever you change your address, contact number or email ID.
· Keep all ID address proofs and personal credentials in a secure place.
· Always save your regional phone banking number on your contacts list, which will help in case of emergencies where your card is lost or stolen or you get an unexpected transaction alert. In Rajasthan you can call +91 9875003333 to reach HDFC Bank’s Phone Banking.
· If you lose your credit or debit card, inform your bank immediately via Phonebanking
· If you find your mobile number inactive or are unable to make any calls, please contact your telecom service provider immediately to understand the reason.
· Never ignore alerts and statements sent from your banks
· Do not sign on blank cheques and hand them over to anyone claiming to be from the bank or any other organization. Always fill in the date, the name of the receiver and the amount before signing the cheque
· Never take help from strangers at ATM or Branch cash counter for counting the notes
